Refunds and Returns Policy

At TradeJanis Journals, customer satisfaction is our priority. Please read our policy carefully to understand our terms regarding refunds and returns for our digital products.

Returns Policy

As our products are digital and delivered electronically, there are no returns. Once a digital product has been purchased and delivered, it cannot be “returned” in the traditional sense. We encourage customers to review product descriptions and details carefully before completing their purchase.

Refunds Policy

Refunds are typically issued only after communication with our team. If you encounter any issues with our products, please reach out to us (contact forms are located below each of the products). We are committed to resolving any problems promptly.

If we are unable to fix the issue or provide a satisfactory resolution, a refund will be issued within 48 hours of determining that we cannot resolve the matter. Refund requests must be made within 30 days of purchase.

How to Request a Refund

To request a refund, please contact us with the following details:

  • Your name

  • Email address

  • Description of the issue

Contact forms are found below each of the products.

Important Notes

  • Refunds are only applicable to purchases made directly through TradeJanis Journals.

  • We reserve the right to decline a refund if the issue is determined to be unrelated to our product or caused by user error.

  • Refunds will be processed to the original payment method used during purchase.

Thank you for choosing TradeJanis Journals. We appreciate your trust and are here to ensure you have the best possible experience with our products.